Last modified on March 17, 2021
In general, the information we collect depends on the services you request. In addition to personal information that you provide (such as your name, email address, financial information and other personally-identifiable information), we collect Internet and other network activity information with cookies and other automated technologies as discussed below. We use the data we collect and that you provide as well as inferences we make from that information as follows:
To provide, support and personalize our sites and services;
To process your requests and respond to your inquires;
To provide information on our products or services;
To maintain the safety, security and integrity of The River
sites and the infrastructure that facilitates use of our sites;
For internal development and analysis of our products and services;
To fulfill any other purpose for which you provide it;
To carry out our obligations and enforce our rights;
In a manner we may describe when you provide the information; and
For another purpose with your consent.
Your Profile and Information You Provide to Us
We collect personal data from you when you provide it to us both offline and online. You do not need to provide personal information to us to use the The River site. You have choices about what additional information you provide to us via forms, which may include your zip code, the names of your family members, gender, address, phone number, email address, and your martial status, all of which will be stored in our database. Certain information may be required based on your specific request, we will notify you of this at the time of such a request. We also collect information about you when you send, receive, or engage in communications with us, including when you submit personal information or requests by emailing email@example.com. We retain those communications to process your inquiries, respond to your requests, and improve our sites and our services.
If you choose to provide a voluntary donation through The River site, then and only then will you be prompted and required to provide credit card, bank account, and other payment information necessary to process the transaction. We will collect the designation for your donation, if you provide one, and personal information such as your name, address, phone number and/or email address to ensure that your donation is used for the purpose you request and to provide you with a “Annual Giving Statement” that itemizes your donation(s) for tax purposes or your personal use. This information (with the exception of your financial information) is stored securely by the Flockbase system. This system allows us to provide access to your contribution records and allows you to make donations online. This system is used by churches throughout the country and has been found to be fully reliable.
Your data is stored on AWS servers on the my.flockbase.com domain and is subject to the privacy policies found here: https://my.flockbase.com/privacy.
We do not currently process refunds for online donations.
Please help us keep your data safe by protecting your login information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. New Life Church will never call you or contact you in any way to ask for your login information.
Terms and Conditions can be found at https://my.flockbase.com/terms
Communications from Us to You
From time to time, we may contact you as set forth below. You may opt out of receiving certain communications from us by modifying the settings of your application (where applicable) or by contacting us at the information below.
Recommendations and General Information
We use the data we have about you and inferences we make from that data to recommend certain content and functionality as well as additional products and services offered by The River. We may contact you through push notification, email, mail or in-app messages to discuss these recommendations, how to use our sites, and other news messages.
Security, Legal and Technical Issues
We use your personal information to respond to and resolve technical issues and complaints concerning our sites and as necessary for security purposes or to investigate possible fraud, violations of law or agreement or attempts to harm self or others. We may use your information to contact you about these accounts, security, legal and other service-related issues. Please be aware that you cannot opt-out of receiving such messages from us.
Disclosure of Your Information
We do not share your personal data with any third-party advertisers or ad networks for third party advertising purposes. We may disclose your personal information to third parties as discussed below.
Disclosure on Your Behalf
Disclosure by You
If and when you share information through our site, that information is viewable by you and by anyone else you choose to share it with. If you give access to your account to other applications and services, based on your approval, those services would then have access to your shared information. The use, collection and protection of your data by such third party services are subject to those third parties’ policies.
We utilize certain third parties to provide content on our sites. We do not share personal information of users with these third parties. We may, however, provide these third parties with analytics concerning the use of their content using de-identified and anonymized data.
Legal Process and Subpoena
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process. We may dispute third party demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. We may also need to disclose your information if we have a good faith belief that disclosure is reasonably necessary to (i) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (ii) enforce our agreements with you; (iii) investigate and defend ourselves against any third-party claims or allegations; (iv) protect the security or integrity of our sites; or (v) exercise or protect the rights and safety of The River, our users, personnel, you, or others. We also reserve the right to confidentially disclose personal information we have about you in connection with a potential or actual merger or acquisition such as the sale of all or substantially all of our assets.
Certain laws provide for requests concerning personal information. To make such a request with respect to your personal information, you may send us an e-mail to firstname.lastname@example.org. You may also contact us at: The River of Columbus, PO Box 190, Midland, GA 31820. When contacting us, please indicate your name, address, email address, and what personally identifiable information you request to be accessed, corrected, or removed. We may decline to process requests if we cannot verify the requestor's identity, if we believe the request will jeopardize the privacy of others, if we believe the request would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to a verifiable request concerning your personal information unless it is excessive, unduly burdensome, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If you ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests and obligations concerning financial records and tax returns), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our agreements or fulfill any others requests from you (for example, to opt-out of further messages or for a copy of your data). Additionally, third-parties addressed in this policy may have their own policies with respect to data retention and deletion. We have no control of information you have shared with others through one of our sites after you close your account or asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.
A parent or guardian may consent to the use of our sites or services by a minor. However, we ask that you discuss the risks of sharing personal information on the Internet with your children and require that they refrain from communicating with any third parties or share any personal information online or otherwise without the supervision of a parent or guardian. Should you allow your minor child to use our sites or services, you shall be solely responsible for providing supervision of the minor’s use of the same and assume full responsibility for the processing of any information provided to us by that minor. Where you associate your minor child’s information with your account, we will assume you consent to our processing of that information in accordance with this policy and other privacy notices and terms we may provide to you from time to time. Where we are provided a minor’s information by an adult or a minor while accompanied by an adult, we will assume that the parent or guardian consents to our use and processing of that information in accordance with this policy and other privacy notices and terms we may provide to you from time to time. If you believe we might have any information from or about a minor child without parental or guardian consent, please contact us at the information below.
Processing of Data
We will collect and process personal data about you where we have lawful bases. Lawful bases include consent, contract and other legitimate interests. Such legitimate interest include protection to you, us and third parties, to comply with applicable law, to enable and administer our internal processes, to manage corporate transactions, to generally understand and improve our relationships, and to enable us and other users of our sites to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at the information below.
Third-party Information Collection
Users From Outside the United States